Communication Myth 8: More Is Better… Right?

Leadership in 180 Seconds: The 10 Greatest Communication Myths in the Workplace

More messages, more meetings, more updates... it feels like communication, but it often creates confusion. This episode challenges the idea that more communication leads to better results and shows why clarity, not quantity, is what teams actually need. Stop flooding inboxes—start speaking with focus.
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• Transcript 1

  The belief?
  If I say it again, say it longer, say it louder, the message will land.

  Now—if you're repeating the important messages, this is great. Vision, values, expectations—these deserve repetition. Repeating the right things reinforces culture. But what happens when we overcommunicate everything? Flooding people with communication doesn’t create clarity. It creates noise.

  Many teams aren’t struggling because they lack updates. They’re struggling because they don’t know which updates matter. It’s not that we need more communication—it’s that we need the right communication.

  When everything is communicated with the same urgency, nothing feels urgent. When every detail is sent in bulk, people stop reading. When messages lack discernment, teams lose direction. Information overload leads to decision fatigue. Unfiltered updates lead to disengagement.

  And here's the deeper question: Why do we overcommunicate in the first place?

  Sometimes it's a fear response. A need to cover ourselves. To CC everyone “just in case.” To repeat ourselves because we’re unsure if anyone’s listening—or we’re afraid of being misunderstood or blamed.

  If overcommunication is rooted in anxiety or a past culture of blame, that’s worth unpacking. That’s not a communication issue. It’s a trust and safety issue. And that’s a conversation to have with a coach or your team leader.

  So here’s the shift:
  Clarity beats volume. Every time.

  Ask:

  • Could I say this in fewer words, or in a better format?

  • Is this worth repeating, or just filling space?

  • Am I sending this from clarity—or from fear?

  High-impact communication is lean and focused. It moves people forward. It respects time and attention. And most importantly—it sticks.

  Here’s your action: Review one communication you’ve sent this week—an email, a team update, a meeting agenda. Now ask: Did this create clarity? And deeper still—Was I communicating from a place of confidence, or from a place of fear?

  Leadership isn’t about flooding the airwaves. It’s about creating the signal that cuts through the noise.